A charge shows up as Amazon Digital, Amazon Channels, or AMZN Digital and you can't tell what it's for — you didn't buy anything from Amazon this month. Often it's a subscription that bills through your Amazon account: an app you got from the Amazon Appstore, a streaming add-on you started as an Amazon Channel, or a digital service you subscribed to with one click. Cancelling inside the app usually won't stop it, because Amazon holds the recurring charge. Here's where to find it and cancel it, on the web and on mobile.
Amazon acts as the payment processor for several kinds of recurring purchases: Appstore app subscriptions, Amazon Channels add-ons (streaming services you watch inside Prime Video but pay for separately), and some one-click digital subscriptions. When that's how you signed up, the standing payment lives in your Amazon account's subscription list, not on the service's own site. So deleting the app or cancelling on the service's website may leave the Amazon-billed charge running. The reliable fix is to cancel it in your Amazon account, where the subscription is actually managed.
Not every charge with "Amazon" in the name is a digital subscription — and some services you watch through Amazon still bill you directly. Check the statement line and where you signed up:
If a charge is genuinely a mystery, our guide on how to tell where a subscription is actually billed helps you decode the statement line first.
Important: deleting the app from your phone does not cancel the subscription. It only removes the app — the Amazon-billed charge keeps going until you cancel it in your account.
| Statement reads | Where to cancel | Stops the charge? |
|---|---|---|
| Amazon Digital / Channels | Amazon → Memberships & Subscriptions | Yes |
| The service's own name | That service's own account page | Yes |
| Amazon-billed app (deleted only) | Removing the app from your phone | No |
If you don't recognise an Amazon Digital charge at all, sign in and review the full subscriptions and order history — a household member, a lapsed free trial that rolled into a paid plan, or an Appstore app you forgot is often the cause. For a charge you want refunded, contacting Amazon customer service directly is usually the fastest route, especially for a renewal you meant to cancel. Keep a screenshot showing the subscription now reads cancelled as your record, and if you believe a charge was unauthorised, your bank can investigate it.
Add your Amazon-billed apps and channels to SubScan and see them next to everything else, with renewal dates and your true monthly and yearly total. It runs entirely in your browser: no bank login, no Amazon login, no account, nothing uploaded.
Open the free trackerIt's usually a recurring digital purchase billed through your Amazon account, such as an Amazon Appstore app subscription, an Amazon Channels streaming add-on, or a one-click digital subscription. Sign in to Amazon and open Memberships & Subscriptions (or Your Apps → Your Subscriptions) to see exactly which service it is, then cancel it there.
On the web, go to Account & Lists, then Memberships & Subscriptions (Appstore items are under Your Apps in Digital content and devices). Select the item, choose Manage Subscription, then Cancel Subscription, sometimes under Advanced Controls. On mobile, open the Amazon app, go to Memberships & Subscriptions, tap the item, and cancel.
No. Deleting the app only removes it from your device; the recurring charge continues because Amazon still holds the subscription. You have to cancel it in your Amazon account under Memberships & Subscriptions or Your Apps → Your Subscriptions for the charge to stop.
No. Amazon Channels are paid add-ons you watch inside Prime Video but are billed separately from Prime itself. You cancel a Channel in your subscriptions list, while Prime has its own cancel flow under your Prime membership settings. Check which one the charge is before cancelling.
Yes. You add each one to SubScan manually and it appears with your other subscriptions in your monthly and yearly totals and renewal view. SubScan never connects to Amazon or asks for any login, so everything stays on your device.
For informational purposes only. SubScan is a free, on-device tool and does not provide financial advice. Amazon menu labels and figures are illustrative and may change; check Amazon's current screens for exact wording.