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How to Cancel Your Wix Subscription

Wix Premium and Studio plans renew automatically until you cancel them under Premium Subscriptions in your account. If your goal is just a lower bill, downgrading to a cheaper plan is an alternative to canceling outright. There's also a 14-day money-back window worth knowing. Wix updates its dashboard periodically, so confirm the current steps on the official help page linked below before finishing.

How to cancel, step by step

1Go to Premium Subscriptions

Log in to Wix and open Premium Subscriptions in your account, where each active plan is listed.

2Open the plan's menu

Click the Show More (three-dot) icon beside the relevant plan.

3Choose Cancel Plan

Select Cancel Plan, then Cancel Now. Wix may offer a discount to stay or suggest a downgrade - decline if you want to proceed.

4Select a reason and confirm

Pick a cancellation reason and confirm once more. The plan stops auto-renewing but stays active through the rest of your paid period.

5(Optional) Downgrade instead

If you only want to pay less, use More Actions > Change Plan to move to a cheaper tier rather than canceling entirely.

Common gotchas to avoid

Cancelled? Make sure it stays gone

Forgot you were even paying for this? You are probably paying for others too. SubScan adds up every subscription, flags what you have stopped using, and ranks your fastest savings - so you cancel the right ones and they do not creep back. Everything stays on your device: no bank login, no account, no upload.

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Frequently asked questions

Does canceling delete my website?

No. Your site reverts to the free Wix plan (with Wix branding and a Wix.com URL) after the paid period ends; your content stays in your account.

Can I get a refund?

Yes, if you cancel within 14 days of purchase - that ends the plan immediately with a full refund. After 14 days, there's no refund and you keep access until the period ends.

Should I downgrade instead of canceling?

If you just want a lower bill, use Change Plan to downgrade. Cancel only if you want to stop paying for Premium entirely.

For informational purposes only - not financial or legal advice. Cancellation steps and policies can change; always confirm the latest flow in your account or app. Brand names are used for identification only. Sources: support.wix.com