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How to Cancel Your Viki Pass Subscription

Rakuten Viki Pass cancels from the Subscription tab in your Account Settings on the web, or from the Settings menu in the Android app. Timing matters: Viki recommends making changes at least two days before your renewal date so they apply smoothly, and it does not refund unused time or late cancellations. If you subscribed through Google Play, Apple, or Roku, you cancel through that platform instead.

How to cancel, step by step

1Log in to Viki.com

Open Viki.com and click your profile icon in the top-right corner of the homepage.

2Open Account Settings then Subscription

Select Account Settings, then click the Subscription tab.

3Cancel your plan

Click Cancel plan, then choose Yes, cancel plan on the pop-up. The page refreshes with a confirmation.

4Cancel in the Android app (alternative)

In the Viki app, tap Me at the bottom, tap the Settings icon, then go to Viki Pass, Manage Subscriptions, Cancel Subscription and confirm.

5Confirm via email

Viki sends an email confirming the cancellation. Your Viki Pass benefits stay active until the end of the billing period.

Common gotchas to avoid

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Frequently asked questions

When should I cancel Viki Pass to avoid the next charge?

At least two days before your renewal date. Viki recommends this buffer so the cancellation processes before billing.

Will Viki refund my unused time?

No. Viki does not provide refunds for unused subscriptions or for late cancellations.

I subscribed through Google Play - where do I cancel?

In the Google Play subscription settings, not on Viki.com. Third-party sign-ups must be managed through that platform.

For informational purposes only - not financial or legal advice. Cancellation steps and policies can change; always confirm the latest flow in your account or app. Brand names are used for identification only. Sources: support.viki.com