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How to Cancel Your New York Times Subscription
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How to Cancel Your New York Times Subscription

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The New York Times handles cancellation through its website, by phone, or via chat - but it almost always shows you a discounted 'stay' offer before letting you finish. This guide covers each route and where your subscription was actually billed, since app-store sign-ups cannot be cancelled on nytimes.com. The cancel flow and offers change frequently, so confirm the current steps in your own account.

How to cancel, step by step

1Sign in and open Subscription Overview

Log in at nytimes.com on a desktop browser, then go to your account's Subscription Overview page.

2Find Cancel your Subscription

In the Manage Subscription section, click 'Cancel your Subscription' and follow the prompts.

3Get past the discount offer

The Times typically presents a reduced rate before finalizing. Decline it if you truly want to cancel.

4Or use phone / chat

Prefer to talk to someone? Call 866-273-3612 during business hours, or use the chat bubble on the Help / Contact Us page. Phone offers tend to be less generous than the online ones.

5Confirm end-of-cycle access

After cancelling, your access continues until the end of the current billing period. Watch for a confirmation email.

Common gotchas to avoid

Cancelled? Make sure it stays gone

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Frequently asked questions

Can I cancel the New York Times online?

Yes - on a desktop browser via Subscription Overview > Manage Subscription > Cancel your Subscription, unless you signed up through an app store. Confirm the current steps in your own account.

What is the NYT cancellation phone number?

Call 866-273-3612 during business hours. You can also cancel via the chat bubble on the Contact Us / Help page.

Why am I being offered a cheaper rate when I cancel?

The Times routinely presents a retention discount during cancellation. You are free to decline it and complete the cancellation.

For informational purposes only - not financial or legal advice. Cancellation steps and policies can change; always confirm the latest flow in your account or app. Brand names are used for identification only. Sources: help.nytimes.com