Microsoft 365 renews quietly once a year, so it is easy to miss until the charge hits. The good news: Microsoft is unusually fair about it - cancel after renewing and you may get a prorated refund, and you can choose to simply turn off auto-renew instead. Here is how to do either.
Go to account.microsoft.com/services and sign in with the Microsoft account you used to buy Microsoft 365.
Find your Microsoft 365 plan in Services & subscriptions.
Select Cancel subscription to end it, or Manage / Turn off recurring billing to stop it renewing while keeping access until the term ends.
Follow the prompts to confirm. If you turn off recurring billing, you keep your apps and services until the end of the paid period.
If you bought Microsoft 365 through the App Store or Google Play, cancel in that store's subscription settings instead.
Forgot you were even paying for this? You are probably paying for others too. SubScan adds up every subscription, flags what you have stopped using, and ranks your fastest savings - so you cancel the right ones and they do not creep back. Everything stays on your device: no bank login, no account, no upload.
Start your free auditPossibly. As of 2026 Microsoft states that if you cancel after starting or renewing, you may receive a prorated credit or refund. Eligibility is shown after you start the cancel flow - confirm the latest policy.
If you still want to use it through the paid period, turn off recurring billing - it stops the next charge but keeps access. Cancel if you want it gone now and may be eligible for a refund.
Your files stay, but OneDrive reverts to the free storage tier when your subscription ends. Download or move anything over the free limit beforehand.
For informational purposes only - not financial or legal advice. Cancellation steps and policies can change; always confirm the latest flow in your account or app. Brand names are used for identification only. Sources: support.microsoft.com