The number one reason people keep getting charged for Max is simple: they cancel inside the app, but Apple, Google or Amazon is the one billing them. The fix is to find your real biller first - your bank statement tells you - then cancel there. Here is exactly how.
Check your card or bank statement. 'Apple', 'Google', 'Amazon' or 'Hulu' means a third party bills you; 'HBO Max' or 'Warner' usually means direct billing.
If billed directly, go to play.hbomax.com (the subscription/account page), sign in, and choose Cancel Your Subscription.
If billed by Apple: Settings, your name, Subscriptions, select HBO Max, then Cancel Subscription.
If billed by Google: open Google Play, Payments & subscriptions, Subscriptions, select HBO Max, Manage, Cancel subscription.
If billed through Amazon, turn off auto-renew in Your Subscriptions; for a cable or carrier provider, cancel in their account or call them.
Forgot you were even paying for this? You are probably paying for others too. SubScan adds up every subscription, flags what you have stopped using, and ranks your fastest savings - so you cancel the right ones and they do not creep back. Everything stays on your device: no bank login, no account, no upload.
Start your free auditBecause a third party (Apple, Google or Amazon) handles your billing. Cancel in that provider's subscription settings, not just inside Max.
Look at your bank or card statement. The merchant name (Apple, Google, Amazon, Hulu, or HBO Max/Warner) tells you where to cancel.
Yes. After cancellation your plan stops renewing but access continues until your current billing period finishes.
For informational purposes only - not financial or legal advice. Cancellation steps and policies can change; always confirm the latest flow in your account or app. Brand names are used for identification only. Sources: help.hbomax.com