Mailchimp gives you three different exits: pause your plan (keeps your data, stops billing temporarily), downgrade to a cheaper or free tier, or permanently delete the account. Picking the wrong one can wipe audience data you wanted to keep. There is no cancellation fee, but Mailchimp does not refund unused time. Menu labels shift, so confirm the live steps before acting.
Pause stops billing and saves your data for 3 or 6 months. Downgrade keeps the account on a cheaper or free tier. Delete permanently removes the account and all data.
Click your profile icon and choose Account & billing (or Account), then open the Settings drop-down and choose Manage my plan.
In the Temporarily pause my Marketing plan section, click Pause my plan, choose 3 or 6 months, then click Pause Marketing plan. You're limited to 2 pauses per 12 months.
From Manage my plan, change your plan type or pricing tier. The downgrade takes effect at the start of your next billing cycle; you keep current features until then.
From Manage my plan, click Delete my account, confirm your password, type DELETE in the confirmation field, and click Permanently delete.
Forgot you were even paying for this? You are probably paying for others too. SubScan adds up every subscription, flags what you have stopped using, and ranks your fastest savings - so you cancel the right ones and they do not creep back. Everything stays on your device: no bank login, no account, no upload.
Start your free auditNo. Mailchimp does not charge a fee to pause, downgrade, or delete an account.
Pausing stops billing but keeps your data so you can resume later. Deleting permanently destroys the account and its data and cannot be undone.
Yes. If your needs shrank, downgrading to a free or cheaper tier keeps your account and data while stopping the higher charge at the next cycle.
For informational purposes only - not financial or legal advice. Cancellation steps and policies can change; always confirm the latest flow in your account or app. Brand names are used for identification only. Sources: mailchimp.com