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How to Cancel ExpressVPN (2026 Step-by-Step)

ExpressVPN renews automatically, but if you are still inside the 30-day window you may be owed a full refund - not just a cancellation. The catch is that the money-back guarantee is first-time-only and does not apply if Apple billed you. Here is how to stop the renewal and request your money back the right way.

How to cancel, step by step

1Sign in to your account

Go to expressvpn.com and sign in, then open the Account & Billing menu.

2Find your payment / subscription

View your receipts to see payments eligible for a refund, or locate the active subscription to turn off auto-renewal.

3Request a refund (if within 30 days)

Select Refund next to the payment, optionally complete the short survey, choose the product, then confirm with Proceed With Refund.

4Or cancel via support

You can also cancel or request a refund by contacting ExpressVPN support over live chat or email; you will get a confirmation.

Common gotchas to avoid

Cancelled? Make sure it stays gone

Forgot you were even paying for this? You are probably paying for others too. SubScan adds up every subscription, flags what you have stopped using, and ranks your fastest savings - so you cancel the right ones and they do not creep back. Everything stays on your device: no bank login, no account, no upload.

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Frequently asked questions

Will I get a full refund?

If you are a first-time customer within 30 days of purchase, ExpressVPN states you can get a full refund with no penalty or proration. After 30 days, cancelling just stops the next renewal.

How long does the refund take?

ExpressVPN says refunds are generally processed within seven days to your original form of payment - check your account for the latest status.

I subscribed on my iPhone - what do I do?

Apple is your biller. Cancel under Settings, your name, Subscriptions, and request any refund through Apple, not ExpressVPN.

For informational purposes only - not financial or legal advice. Cancellation steps and policies can change; always confirm the latest flow in your account or app. Brand names are used for identification only. Sources: www.expressvpn.com www.expressvpn.com