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How to Cancel Your Aura Subscription

Aura bundles identity-theft protection, antivirus, and a VPN. You can cancel from your Account Membership portal online or by phone. There's a 60-day money-back guarantee on annual plans bought through Aura's site or support - but the eligibility clock and the way it interacts with free trials catch a lot of people, so read the gotchas before you assume a refund is coming.

How to cancel, step by step

1Sign in to your Aura account

Log in at your Aura Account Membership portal on the web.

2Open the Membership section

Find and select the Membership option in your account settings.

3Click Cancel membership

Select 'Cancel membership' and provide a reason when prompted.

4Or cancel by phone

Prefer to talk to someone? Call Aura support to cancel and, if eligible, request your refund.

5Check your refund eligibility window

If you want the money-back guarantee, make sure you're within 60 days of your initial purchase date - see the gotchas for how free trials shift that date.

Common gotchas to avoid

Cancelled? Make sure it stays gone

Forgot you were even paying for this? You are probably paying for others too. SubScan adds up every subscription, flags what you have stopped using, and ranks your fastest savings - so you cancel the right ones and they do not creep back. Everything stays on your device: no bank login, no account, no upload.

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Frequently asked questions

Can I get a refund after canceling?

Annual plans bought through Aura's site or support are eligible for a refund within 60 days of the initial purchase date. Request it during cancellation or by phone.

Does the free trial count against my refund window?

Yes. If you signed up via free trial, the 60-day window starts on your trial sign-up date, not your first paid charge.

How do I cancel if I'm billed through an app store?

Cancel through Apple or Google's subscription settings; Aura's own portal cannot stop store-billed subscriptions.

For informational purposes only - not financial or legal advice. Cancellation steps and policies can change; always confirm the latest flow in your account or app. Brand names are used for identification only. Sources: help.aura.com